MEET OUR TEAM

At Upscale Wellness & MedSpa, patients are cared for by owner Kristen Knowles, R.N., B.S.N., and a highly trained team of professionals who share a commitment to exceptional results, safety, and a personalized patient experience.

Kristen brings more than 17 years of experience in emergency and critical care nursing, along with 10 years of experience as a professional makeup artist. Her unique combination of clinical expertise and artistic vision allows her to create natural, refined results designed to enhance each patient’s individual features and confidence.

With a strong focus on continued education and the latest advancements in aesthetic medicine, Kristen approaches every treatment with precision, care, and close attention to detail. She is committed to providing thoughtful recommendations and customized treatment plans based on each patient’s goals, comfort, and needs.

Kristen and the Upscale Wellness & MedSpa team are dedicated to creating a welcoming, supportive environment where every patient feels informed, comfortable, and confident throughout their aesthetic journey. From consultation to treatment and follow-up care, every detail is centered around delivering the Upscale difference.

Kristen, BSN, RN

Owner & Lead Aesthetic Injector 

Owner Kristen Knowles brings over 17 years of nursing experience and more than a decade as a professional makeup artist to her work in aesthetic medicine, seamlessly combining clinical expertise with a refined eye for facial symmetry and balance. A graduate of the University of Oklahoma, she is recognized for delivering result-driven treatments that enhance and preserve each client’s natural beauty.

A passionate advocate of cosmetic science and advanced skincare, Kristen’s favorite products are ZO BrightAlive and Illuminating AOX to promote optimal skin health and radiance. Her philosophy for maintaining youthful, resilient skin is grounded in consistency and prevention: daily SPF use and quarterly professional treatments to support ongoing collagen and elastin production are key to achieving long-term, natural results.

Meet Scharlee, BSN, RN

Office Manager & Aesthetic Injector

Scharlee is a Registered Nurse with a heart for service and a passion for helping people feel confident in their own skin. In the treatment room, her absolute favorite service is NouvaDerm, but she is also an expert in Morpheus, Chemical Peels, SkinPen with PRP, and Hair Restoration. She is even expanding her expertise to include Laser Hair Removal very soon! At 43, Scharlee’s biggest piece of advice is all about long-term commitment. She knows firsthand that ZO Skincare can be life changing, but only if you stick with it! Her top skin tip? "Take care of your skin while you’re young so you aren’t chasing 'good skin' later in life. Pick a routine, commit to it, and just go for it!"

Meet Kasey, CNP

Aesthetic Injector, Hormone & Weight Loss Provider

With 20 years of nursing experience and over a decade as a Nurse Practitioner in the Emergency Department, Kasey has spent her career caring for people during their most challenging moments. This background has given her a unique perspective on the importance of feeling your best every single day. In her aesthetic and wellness practice, she focuses on natural results, patient education, and treatments that truly improve quality of life. Her specialized services include lasers, neurotoxins, lip filler, hormone optimization, and medical weight loss. For her own skincare, she relies on NEOVA Cu3 Tissue Repair to keep her skin resilient and healthy.

Meet Melissa BSN, RN

Aesthetic Injector

Melissa is a Paramedic RN with a BSN who brings a high-level of clinical expertise to the world of aesthetics. When she isn’t serving as a full-time Charge Nurse in the ER or working in the field as a paramedic, she is helping clients achieve their aesthetic goals with precision and care. Her specialized services include neurotoxins, lip filler, PRP, SkinPen microneedling, and hair restoration. She also offers advanced treatments such as IPL, Morpheus, NouvaDerm, and laser hair removal to help skin look and feel its best. As a medical professional, she knows that the foundation of any treatment is a solid daily routine; her top skin tips are simple but non-negotiable: medical-grade skincare and SPF every single day.

Meet Jessica

Licensed Esthetician

Jessica is a skilled aesthetician specializing in custom facials, chemical peels, dermaplaning, and lash and brow services. A true believer in the power of light therapy, she uses red light for firming and blue light for acne to ensure her clients achieve their best skin. Her personal regimen is built on high-impact habits like always double cleansing at night, ditching the face towel to reduce bacteria, and keeping a fresh pillowcase and disinfected cell phone! For her own daily glow, she swears by the ZO Dual Action Scrub and Revision Intellishade SPF 45.

Meet Destinee

Lash Artist & Licensed Cosmologist 

As a dedicated Lash Artist, Destinee is an expert in the fine details that make a big impact. Whether you’re looking for a dramatic set of lash extensions, a natural lash lift and tint, or perfectly sculpted eyebrow lamination and tinting, she has the precision to bring your vision to life. She also offers professional face waxing and eyebrow threading to ensure every client leaves feeling polished and confident. Destinee’s number one beauty tip is a classic for a reason: always wear SPF. To keep her skin smooth and glowing, her personal must-have is the ZO Exfoliating Polish, which she swears by for maintaining a fresh, healthy complexion.

Meet Cindy

Licensed Cosmetologist

As a dedicated Esthetician, Cindy specializes in treatments that bring out a natural, effortless glow. Her expertise spans across results-driven services like AquaFirme and Dermaplane Facials, as well as enhancing your natural features with lash tints, lifts, and brow laminations. Cindy’s approach to beauty is rooted in science; she is a firm believer in using clinically backed products, specifically favoring the ZO Skin Health line for its proven ability to target problematic areas and support the skin as it ages.

Her philosophy for great skin is simple but essential: she recommends Hyaluronic Acid for hydration and insists on wearing SPF every single day with a reminder to always reapply!